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FAQ

2019-07-18

1. Q: Can I get samples and how long will it takes?

 A: Yes, samples are available, but pls kindly pay for the samples and courier. 

    And it will take about 7 + 5 days you can receive it(7 days for preparing samples and 5 days for courier) .


2. Q: What is your MOQ?

A: Different product with different MOQ, 1pc for sample checking is available.


3. Q: Can I mix different models in a container?

A: Yes. Different models can be mixed in a container.


4: Q: Can you do OEM or ODM produce?

A: Yes. Your customization requirements for your color, logo, design, packaging, carton logo, and your language manual are very popular.


5. Q: What about the product warranty? 

A: We guarantee our products are qualified. If there is any broken part, pls send us the detailed photos, then the replaced part will be sent you soon.


6: Q: How does your factory carry out quality control?

A: We attach great importance to quality control. Every part of our products has its own QC.


7. Q: What about the payment term?

A: 30% T/T in advance and 70% balance after got the B/L copy. L/C at sight.


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